Whether you have questions about our products, need assistance with an order, or simply want to learn more about vaping in the UK, we’re here to help.

Frequently Asked Questions

Before reaching out, check our FAQ section for answers to common questions regarding shipping, returns, and product usage. We’ve compiled a list of frequently asked questions to help you find the information you need quickly.

At ZappJuice, we specialize in a wide range of vaping products, including vape pens, e-liquids, disposables, and accessories from various brands such as Dabwoods, THC vapes, and more. We also offer wholesale options for businesses.

 Currently, we primarily serve customers within the United Kingdom. However, we are constantly expanding our shipping capabilities, so it’s worth checking our shipping policy for the most current information.

Yes, we accept payments via major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also offer PayPal as a payment option for added convenience.

There is no minimum order requirement for retail purchases. However, for wholesale orders, please refer to our wholesale pricing and minimum quantity requirements.

We stand behind the quality of our products. If you’re not satisfied with your purchase, you can return it within 30 days of receiving it. Please note that original shipping charges are not refunded, and returns must be unopened and in their original packaging.

To initiate a return, please contact our customer service team at with your order number and the reason for the return. We will provide further instructions on how to proceed.

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